Drop Site & Flex Pick-up FAQ

What is a Drop Site? 

A drop site is simply a location in your neighborhood where you can meet our delivery van and pick up your order. Usually these locations are at a public park or similar area. Our delivery driver only stops at a drop site for about 10-15 minutes, so please be on time. If you are late, you risk missing your order.

What is a Flex Pick-up location?

Our flex pick-up locations are usually at someone's home. Our delivery van stops at these locations at a specified time (i.e. drop time) and places all the orders in a cooler or fridge/freezer on the front porch or a similar area. You then pick up your order during the flex pick-up hours. Or if you prefer you can always meet our friendly delivery driver at the drop time and get your order directly from him. On large orders (over ~ 100 lbs) we will request that you meet us at the drop time as your order may not fit into the coolers...